Zəng mərkəzi mütəxəssisi

07 Nov 2024

İş barədə məlumat

 

Öhdəliklər:

  • Taking and concluding customer calls on time
  • Providing information to the customer
  • Finding solutions to customer queries & problems
  • Building trust with customers by giving them such great service, ensuring service and quality level expected
  • Providing qualified service with positive and good-humored approach and ensuring customer satisfaction
  • Sustaining a good attendance record and a plan to be on-time to work, every day

 

Şərtlər:

  • Advanced English
  • Able to work in shifts
  • Able to work from home
  • Smooth and clear diction
  • Ability to use computer and multiple screens effectively
  • Strong persuasive skills
  • Stress management 
  • Focus on customer satisfaction
  • Energetic and good-humored personality
  • Ability to be comfortable working in a fast-paced environment and able to adapt to changes in processes and tools as they happen
  • Ability to stay cool when things are busy, and keep things moving, so you can help as many customers as possible


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