Job description:

Applicants should possess a minimum B2 level of English language proficiency and a minimum C1 level of Russian language proficiency.

- We are currently seeking customer representatives for our airline company project, which serves Turkish Airlines.
- Join a professional team where you can grow and build a successful career with Positive Call Center.- In the role of a customer representative, you will be responsible for handling incoming calls and delivering exceptional service to our valued customers.
- Following your training period, you will commence your role, and monthly performance assessments will be conducted. Depending on your performance results, you could earn a bonus of up to 50% of your salary.
- Applicants should be between 19 and 35 years old.
- Performance evaluations will be conducted quarterly, and successful employees will be eligible for salary increases.
- Our shift system operates six days a week, with a daily schedule of 8 hours and 30 minutes (including a 1-hour meal/break). Shifts rotate on a weekly basis and encompass morning, noon, evening, and night shifts (a shuttle service is available for shift changes after 00:00). Appropriate shift solutions are being implemented through mutual agreement.

- If you are eager to enhance your English skills, gain hands-on experience in customer service, and work within a sociable and enjoyable environment, please feel free to submit your CV via email, gather further details from our phone number, or visit

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